Shipping & Delivery Policy

Thank you for choosing our lithium-ion battery swapping system. We are committed to providing you with a seamless and timely delivery experience. This Shipping and Delivery Policy outlines how we handle product dispatch, delivery timelines, and related queries.

Order Processing

All orders placed through our website are processed within 1-2 business days, subject to payment confirmation via Razorpay. You will receive an order confirmation email and invoice shortly after your successful transaction. Orders are processed during standard business hours (Monday to Saturday, 10:00 AM to 6:00 PM). Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Timeline

Once dispatched, our delivery partners will ensure your product reaches you within 3–7 business days, depending on your location. Deliveries in metro cities may be quicker, while remote areas may require additional time.

Shipping Charges

Shipping charges, if applicable, are clearly displayed at the checkout page before you make the payment. We aim to offer transparent pricing with no hidden costs.

Order Tracking

As soon as your order is dispatched, we will share a tracking ID via email/SMS, enabling you to monitor your delivery in real-time.

Delivery Areas

Currently, we offer delivery services across India. Please ensure your pin code is serviceable before placing an order.

Delays & Assistance

While we strive to meet our delivery timelines, delays may occur due to unforeseen circumstances like weather, strikes, or logistical issues. If your order is delayed, our customer support team is here to help.

For any questions related to shipping or delivery, please contact us at [your support email or phone number].